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Frequently Asked Questions

Frequently Asked Questions

Get answers to common questions.

Common purchase queries answered

Orders and Shipping

You can do this during the checkout process. You can also click the “Account Profile” link at the top of any page and either login or follow the instructions to make a new account.

Once you’ve placed an order, you will receive an email with details on how to track the status.

All credit card information entered online is securely encrypted. You will have the option to securely store this information on your Pure Value CBD account but this cannot be accessed by anyone else.

We charge sales tax in a number of states in accordance with local laws. The tax rate and laws vary depending on the state that we ship to.

Pure Value CBD currently ships within the United States only at this time.

We will make every effort to ship your order in one package unless an item is backordered.

If you need to swap an item

Returns and Exchanges

At Pure Value, we confidently stand behind our products 100%. We’re so sure our products will make a difference you can actually feel, that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a full refund.

We are sorry if this happens. Please contact us at Info@PureVauleCBDOil.com and together we will make it right.

We are sorry if this happens. Please contact us at Info@PureVauleCBDOil.com and together we will make it right.

39 Nooseneck Hill Rd, West Greenwich, RI 20817; attention return department.

Easy 30 days returns

30 days money back guarantee

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FDA Statement
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.

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